Complaint Policy / Resolving Conflict

It is our goal to assist all parents and family members in solving problems, understanding all school situations, and having a positive school experience. Always begin at the source if you have a problem. Do not talk to uninvolved people at school.

If you have a concern, complaint, or experience a conflict within the LECS community, please use the following process to find a resolution.

• If it involves a teacher, or other staff member, we ask that you first contact them and attempt to resolve the issue.
• If the two of you cannot resolve the problem, go to the Campus Administrator. If the Campus Administrator is unable to resolve the issue, please contact the Business Office.

• If the problem is with the Campus Administrator, we ask that you first contact them and attempt to resolve the issue.
• If the problem is with the Campus Administrator and you have discussed it with him/her and were unable to come to a resolution, you may take the issue to the Executive Director.
• If a serious grievance with the Executive Director occurs, please fill out a grievance form to the Board President. Forms are available below and in the main office.